Episode 15: Conflict and Beauty of Human Relationships - What is Confrontation? - Part 1
In this episode, Lance introduces us to the necessary skill of conflict resolution by providing a helpful definition for confrontation that will empower and equip the listener with a better understanding of confrontation, thus producing more peace and confidence as we approach conflict resolution. For practical insight and direction to help you succeed in confrontational conversations click here.
“If your brother or sister sins, go and point out their fault, just between the two of you. If they listen to you, you have won them over. - Matthew 18:15
leave your gift there in front of the altar. First go and be reconciled to them; then come and offer your gift. - Matthew 5:24
We are therefore Christ’s ambassadors, as though God were making his appeal through us. We implore you on Christ’s behalf: Be reconciled to God. - 2 Corinthians 5:20
Relationships are very important to God. Second great commandment is, “love your neighbor as you love yourself.” We learn confrontation from our environment growing up.
What is confrontation?
A respectful conversation between two powerful people…
Do not use email or digital media to resolve conflict.
We lose Emotional Quotient.
We rely on non-verbal communication such as tone, body language and eye contact.
Harvard Business Review, “Don’t send that email. Pick up the phone.”
Powerful people control themselves and protect the relationship by demonstrating vulnerability and emotional honesty.
…that addresses a specific issue that is hurting connection…
Prepare for “I” statements.
Avoid “you” statements.
Address a specific issue, not one’s history.
…for the purpose of achieving mutual understanding of the issue and building a plan to adjust, understand and meet the needs of the relationship…
Two items of information need to be talked about and understood -
What is the problem?
What do I need?
Construction of an “I” statement:
I feel ____________________ (emotion)
when ____________________ (behavior) happens.
I need ___________________ (emotion) in this relationship.
…resulting in a stronger relationship.
You can have joy, trust, honesty and synergy in a relationship.
Relationships aren’t just worth it for us to master conflict, but it’s critical.
ACTION STEP: Memorize this definition for Confrontation.
Links:
Credit Bensound.com
Music: https://www.bensound.com